PAGS Case Study | Caliphs Digital Group Sdn Bhd

Case Study 3

Delivering Structured Online Events and Knowledge Sharing

Persatuan Aspirasi Guru Sarawak (PAGS)
Zoho Webinar

Business Case at a Glance

Persatuan Aspirasi Guru Sarawak (PAGS) actively conducts knowledge-sharing sessions, briefings, and professional development programmes for educators across Sarawak.

As participation increased, PAGS explored a more structured and professional platform to manage online events, registrations, and audience engagement.

Zoho Webinar

The Challenge

PAGS required a solution that could:

Handle structured webinar registrations
Support large online audiences
Provide attendance tracking
Enable post-event follow-ups
Present a professional and reliable experience

Existing tools lacked the consistency and reporting capabilities needed for recurring programmes.

Proposed Solution

We proposed Zoho Webinar as a dedicated platform designed for professional online events and training sessions.

The proposed setup focused on:

Custom registration forms
Automated confirmation and reminder emails
Live webinar hosting with engagement tools
Attendance tracking and reporting
Post-webinar analytics for continuous improvement

Expected Outcomes

With Zoho Webinar, PAGS would benefit from:

More organised programme delivery

Improved participant experience

Accurate attendance records

Better engagement during sessions

Actionable insights from webinar reports

Conclusion!

Zoho Webinar was proposed to help PAGS deliver impactful, well-structured online programmes—supporting educator engagement and continuous professional development across Sarawak.